Money blog: World's best airlines ranked (2024)

The "Oscars of the aviation industry" has taken place and Qatar Airways has come out on top.

Qatar Airways was named the overall winner, as well as first in the business class, business class lounge and Middle East categories, at Skytrax's World Airline Awards last night.

It's the eighth time it has been awarded the best in class.

Last year's winner, Singapore Airlines, came second, followed by Emirates, ANA All Nippon Airways and Cathay Pacific.

British Airways was the highest-ranking UK airline in 13th place.

Europe's best airline was named as Turkish Airlines, while the continent's top low-cost airline was Spanish company Volotea.

The rankings are based on airline passenger satisfaction surveys across more than 100 countries between September 2023 and May 2024.

Other notable names to make the top 100 were: Ryanair (63), easyJet (66), Jet2.com (68) and Tui Airways (83).

These are the airlines that made the top 20:

1. Qatar Airways
2. Singapore Airlines
3. Emirates
4. ANA All Nippon Airways
5. Cathay Pacific Airways
6. Japan Airlines
7. Turkish Airlines
8. EVA Air
9. Air France
10. Swiss International Air Lines
11. Korean Air
12. Hainan Airlines
13. British Airways
14. Fiji Airways
15. Iberia
16. Vistara
17. Virgin Atlantic
18. Lufthansa
19. Etihad Airways
20. Saudi Arabian Airlines.

By James Sillars, business reporter

Two issues are dominating the behaviour of investors at the moment: US inflation and the snap parliamentary election in France.

Uncertainty over the two has been driving a topsy-turvy performance on stock markets as any scrap of evidence over the potential timing of a US interest rate cut is seized upon.

A sticky inflation picture across the pond – as we have witnessed here – has pushed back Federal Reserve and therefore market expectations for a reduction in borrowing costs.

The next big number awaited is the latest personal consumption expenditures price index, a closely watched inflation indicator at the US central bank.

A weaker than expected number could see a boost for shares globally after a volatile few weeks.

Following a 0.4% decline yesterday, the FTSE 100 opened 0.4% up at 8,285.

Among the wider shares doing well were those of AO World, up more than 3%.

The online electricals retailer raised growth targets for its current financial year after profits over the 12 months to the end of March beat market expectations.

The pound and dollar have benefitted amid struggles for the euro over the past couple of weeks.

Much of that has been down to election speculation in France where Marine Le Pen's National Rally (RN) is leading first-round polling.

The election was called by President Emmanuel Macron after RN's strong gains in the recent European elections, sparking a renewed market focus on the French economy and the potential knock-on effects for the euro area.

France has a debt to GDP ratio of 110%, meaning its debt is more than the value of its annual output.

There is a budget deficit of 5%. EU rules allow for just 3%.

The market's worry, according to analysts, is that if the far-right RN were to win big in the first round, then voters may take a tactical turn to the left in the second.

It is a concern for France and the wider euro, they said, because a left-wing alliance influence in government would seek even greater public spending commitments than RN has made.

French government borrowing costs have soared since the election announcement.

Earlier this month, the risk premium France pays for its debt on top of Germany's neared levels last seen in 2012.

Quorn has been known for decades as a producer of meat-free alternatives - but in a new venture, it will be blending actual pork sausages with fake meat.

The company has said it wants to reach consumers who are cutting down on their meat consumption but who are not going entirely vegetarian or vegan, according to a report in The Grocer.

The new products include burgers and sausages, and will contain Quorn's mycoprotein blended with meat.

They will be available by the end of the year within the NHS and from some food service operators.

Marco Bertacca, Quorn's chief executive, told the publication that appealing to meat eaters "represents the majority of people, and so it is a massive opportunity to decarbonise part of the food system and improve public health".

"Once upon a time we were effectively competing with the meat industry – only making products that were alternatives to theirs, and encouraging people to switch," he said.

"There have been attempts in the past to make products like burgers and sausages with a blend of meat and plant-based ingredients like soya and pea protein, but the products have not delivered for consumers."

It told Sky News that it is still in the development stages of its catering partnerships but it has had "fantastic" feedback on the quality of the products and impact on sustainability targets so far.

Livestock farming accounts for about 15% of global greenhouse emissions, according to FAO data.

Every Wednesday we ask Michelin chefs to pick their favourite Cheap Eats where they live and when they cook at home.This week we speak to the highly celebrated Shaun Rankin from Michelin-starred Shaun Rankin at Grantley Hall - who won the Great British Menu dessert course in 2009.

Hi Shaun, can you tell us your favourite places in North Yorkshirewhere you can get a meal for two for less than £40?

North Yorkshire is bountiful in its selection of brilliant places to dine and we're incredibly lucky to have so many eateries on our doorstep.

My first recommendation would be the Blue Lion, a traditional country pub nestled within the picture-perfect village of East Witton in the Yorkshire Dales. Enjoy a scenic walk through the surrounding countryside before stopping off for lunch – their light lunch menu includes personal favourites such as croque madame with a rocket salad and Black Sheep-battered fish and chips.

If you're heading in to explore the characterful charm of Ripon, a trip to Oliver's Pantry is a must. They do great coffee alongside a delicious all-day brunch, an array of sweet treats and their seasonal lunch menu packed with fresh homemade dishes.

What's your go-to cheap meal at home?

Chicken pesto pasta with mushrooms and broccoli - a delicious, easy dish to prepare and packed with nutrients.

My tip for this dish is to buy a whole chicken and roast it whole – it's so much more cost-effective than buying chicken breast or thigh, and you can enjoy several meals from just the one bird. With the leftovers I'll prepare a simple soup by making a chicken stock from the carcass, or perhaps a comforting bowl of chicken egg fried rice with the meat, so nothing is wasted.

We've spoken to lots of top chefs and bloggers - check out their cheap eats from around the country here...

Those looking to drive to polling stations can park for free this general election.

JustPark are offering drivers 30 minutes of free parking near polling stations on 4 July.

They will need to pre-book online or via the JustPark app, however.

"We believe that everyone should have the opportunity to vote, but know that on the day it isn't always that straightforward," Mary Corrie, managing director of Just Park UK, said.

"By offering free parking on election day, we hope to make it easier for all voters, especially those with mobility issues or who are short on time, to find a place to park near their polling station.

"This is the second time we have offered this service, following its great success in the 2019 election, and we are confident it will help to get people to the polls once again."

EDF and Utilita have been ranked the worst suppliers for customer service, as ratings across the industry reached their lowest point, according to Citizens Advice.

One of the highest-scoring suppliers this time last year, EDF fell to the very bottom of the table after its average call waiting times jumped from just under a minute to more than five minutes.

Average customer ratings between January and March for all firms fell by 10.5% compared with the same period in 2021.

"Citizens Advice has long called for Ofgem to be given stronger powers to hold suppliers to account on customer service. That must include tackling the complaints backlog before next winter," said Citizens Advice chief executive Dame Clare Moriarty.

At the bottom of the table, both Utilita and EDF scored 2.1 out of five stars, followed closely by British Gas on 2.4.

Dale Vince's Ecotricity topped the rankings with 3.8, followed by Outfox the Market and Ovo Energy, both scoring 3.3.

Among the other big suppliers, E.ON Next scored 3.0, Scottish Power 2.9 and Octopus 2.5.

An EDF spokeswoman said: "We recognise our call answer times haven't been up to the high standards we set ourselves and we're committed to doing better."

The company has recruited and trained more people at its Sunderland, Brighton and Exeter offices, she said.

She added EDF were nearing the end of a "complex transfer of our residential customers to a new IT system, resulting in more customers getting in touch as we navigate this process".

Utilita said: "We must not underestimate how savvy consumers are today. They will realise the star rating contradicts other market-wide supplier assessments – including those of Ofgem, Trustpilot and Which? – where Utilita performs consistently well.

"As such, we look forward to ongoing dialogue to close the gap between the perception the Citizens Advice star rating gives, and the reality other rankings provide."

Two Bristol-based start-ups are trialing whether urine passed at Glastonbury festival can be used as eco-friendly fertiliser, reports The Times.

Peequal, which provides the UK's largest music festival with female urinals, and NPK Recovery have developed a way to recover nutrients that encourage plant growth from waste, such as nitrogen and potassium.

This week, Peequal will collect thousands of litres of festival-goers' urine to be processed at NPK's lab, before it is administered to plants in a greenhouse.

Premier League clubs raked in a record £6bn in revenues in 2022-23, but their combined losses grew too - by 16%.

Deloitte's Sports Business Group report found pre-tax losses for the top-flight clubs of £685m over the period.

Wages and costs associated with player transfers were blamed for the red figure.

Read more here...

Thames Water is not in line for nationalisation should Labour win the election, its shadow business and trade secretary has said.

"I wouldn't want to see a nationalisation. I think there should be a solution that falls short of that," said Jonathan Reynolds in a Bloomberg TV election debate.

Thames Water has been plunged into crisis, with representatives of its multinational syndicate of shareholders refusing to inject the billions of pounds of funding required to bail it out.

Just one week ago, Nvidia became the world's most valuable company.

The chipmaker - whose shares had risen nine-fold since the end of 2022 -overtook Microsoftas its stock market valuation reached $3.34trn (£2.63trn).

Since then, the shares have fallen by 13%, declining in each of the last three trading sessions.

That has been enough to clip more than $500bn (£394bn) fromNvidia'sstock market valuation.

So what's going on?

Read my analysis here...

Amazon has announced another Prime Day sale next month.

The discount event, which is only available to Prime members, will be held on 16 and 17 July.

It typically takes place twice a year - once in July and again in October, with deals dropping regularly on a range of products.

Based on last year's event, Which? expects the online giant to offer discounts across most of its departments, including electronics, kitchen appliances, baby products and health and personal care.

The consumer website predicts an Amazon Fire TV Cube, Ring Stick Battery Cam, Instant Pot Vortex 4-in-1 air fryer and Shark cordless vacuum could be some of the big ticket items on sale.

If you aren't already a Prime member, you might be able to sign up for a free trial before the sales begin, and then cancel it before you get charged.

To do this, you should cancel within 30 days, or you'll be switched automatically onto a regular membership, which is £8.99 a month.

If you're a student, you can get six months for free. You'll need to prove your course enrolment by providing Amazon with your university email address.

A major buy now, pay later platform has collapsed into administration.

Payments have been suspended for Laybuy users, who number in the hundreds of thousands, according to savings platform Raisin UK.

The lender has disabled its website and app, with customers unable to create accounts or receive and make payments.

"At present, the administrators are not accepting any new transactions for Laybuy; however, it is critical that customers continue to make their repayments as normal," warned Kevin Mountford, Raisin UK founder.

If administrators can sell the business, customer debt would be sold on and they would be expected to have made all their payments, he said.

"This news will be incredibly frustrating for their customers across the globe and will be unsettling news for the thousands of users in the UK who have used Laybuy for purchases from leading retailers like Amazon, Marks & Spencer and Next."

He called for buy now, pay later platforms to face better regulation to protect customers, especially given they contribute to credit scores.